Reno Wine

Terms & Conditions

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Deliveries within Norfolk

Reno Wine can deliver orders at a convenient date agreed with the customer by telephone or email. If you need an urgent delivery drop us a line and we'll see what can be arranged.

Until recently we have offered free delivery however there will now be a small charge for delivery, by arrangement with the customer.

Payment Methods

We accept cash, major credit/debit cards or cheques (payable to ‘Reno Wine’) or if you have a PayPal account we can invoice electronically.

Age Restrictions

It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If the recipient of an order appears to be under the age of 25 they may be asked to prove they are at least 18 years old using ID, such as Passport, Photograph Driving Licence, or a proof of age scheme card.

Privacy Po
licy

Contact information including email address, telephone number, delivery address, etc. which is provided by the customer is used solely for the purpose of completing the order.
   

Cancellations

Customers have up to 7 working days to cancel their order after the day the delivery has been made. To do this, please email or write to us at the address below. You do not have to give any reason for the cancellation, but it might help us to improve our service. However, if you drink the wine we will not be able to cancel your contract. This does not affect your legal rights. If there is a problem with your goods, please contact Reno Wine and we will deal with the matter in accordance with your legal rights.

Unless the items delivered were faulty or incorrect, the customer will bear the cost of returning items.

Contact Reno Wine:

Email:
sales@renowine.co.uk

or write to:

Chris White T/A Reno Wine
15 Market Street
Wymondham
Norfolk
NR18 0AJ

Your thoughts...

"We are really enjoying having good wine that is consistently tasty and think the idea of reuse is of course very sensible!"
MR & MRS LYALL, WYMONDHAM

"I love getting my wine from Chris at Reno Wine. The wine is fantastic, consistently good quality and everyone who tries it wants to know where I get it from. I would recommend Reno Wine to anyone who wants great wine, great service and the knowledge that they are supporting a great local environmentally friendly business."
MRS McPHERSON, HEMPNALL GREEN

"A fantastic way to buy great quality wine. I was able to sit back and drink a tasty refreshing glass of white while knowing that I was caring for the environment by reusing the wine bottle. And every time I refill I save money. Cheers!"
DR MILLARD

Come and visit the Reno Wine shop - 15 Market Street, Wymondham, Norfolk, NR18 0AJ